Atlas CirrusNo robot voices here.
An answering service that sounds like you.
In Lakewood Ranch, a family that just moved in off University Parkway calls one dentist. Then they call the next.
Lakewood Ranch is adding households faster than front desks
New neighborhoods keep opening along University Parkway and SR-70, on both the Manatee and Sarasota County sides of Lakewood Ranch. Those households look for a dentist, a medical office and an HVAC company in the same month. Many of the offices on Lakewood Ranch Boulevard are newer, with a small team and a full book.
Parents book from the couch after the kids are down. If the phone rings out, they do not leave a message. They open the next listing. Salons and shops around Main Street and Waterside feel the same crush with fewer people behind the counter.
Contractors quoting screen rooms, fences and changeouts in the new sections miss the return call from a driveway. We take the job details in your voice, offer a real window, and send you the estimate requests that need a person on site.
How we set it up in Lakewood Ranch
- 1
We learn a new office’s book
Appointment types, which evenings you actually want filled, and the prices a new family will ask about. HVAC and contractor windows go in the same pass.
- 2
We build it before the habit of missing calls sets in
Newer practices are a good time to decide what the phone should do. You approve every answer. We are next door in Bradenton.
- 3
It answers the evening call
The one from a kitchen on University Parkway at 8:30. It books the visit. You hear about the calls that are not routine.
The calls, in Lakewood Ranch.
New-family questions
Are you taking patients, do you see children, what does a first visit cost, which building on Lakewood Ranch Boulevard. Plain answers.
Evening booking
Openings on your real calendar, reserved while the parent is still looking at the phone.
After the ranch quiets down
Main Street is closed. The medical office is dark. The answering service is not.
A dispatcher’s call, not a brochure call
No cool air, a pipe, a patient who needs a person. That comes to you with the address and the problem. The rest does not.
Businesses we answer for in Lakewood Ranch.
Dental and medical offices
Practices along SR-70 and University Parkway whose phones filled up before the front desk did.
HVAC and contractors
Crews serving new houses who lose the callback between estimates.
Salons and Main Street shops
Waterside and Main Street businesses with the owner on the floor.
What picking up can sound like.
This is an illustrative example, for a fictional business. Your wording replaces it. There is no menu and no “press 1.”
Straight price: this answering service is part of the Pro plan at $700 a month. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. See pricing.
A Lakewood Ranch dental call, written out
Caller: “Hello. We just moved here. Do you have a new-patient visit for my child next week?”
Answering service: “Welcome. Yes. We have Tuesday at 4:00 or Wednesday at 10:00 for a new-patient visit. Which day is better?”
Caller: “Tuesday at 4:00.”
Answering service: “You are booked for Tuesday at 4:00. We will text the address and a short form so you are not filling it out in the waiting room.”
— we’d sketch it out with you
Questions from Lakewood Ranch
Do you cover both sides of Lakewood Ranch?
Can new patients book in the evening?
Is this only for clinics?
More about Lakewood Ranch
Want this on your Lakewood Ranch line?
Call (941) 941-9901 or send a note. A real person in Bradenton will walk through how an answering service would sound for your business.