Atlas CirrusOne fix at a time.
Fewer no-shows. No more reminder calls.
Appointment reminders are texts or emails that go out automatically before each visit, with a simple way to confirm or reschedule. They are a custom automated system on the Pro plan at $700 a month. One-time setup is $500-1,500, and clinics use the same plans.
Why it matters
Someone on your team is probably spending part of every afternoon calling tomorrow’s schedule. Most no-shows aren’t rude; people just forget, or something came up and calling to cancel felt like a chore. Make it easy to say “I can’t make it,” and you get a chance to fill the slot.
How appointment reminders work
- 1
We connect to your calendar
Your scheduling system, calendar or booking tool. We read appointments; we don’t change how you book them.
- 2
Reminders go out on schedule
For example two days before, and the morning of. You pick the timing and the wording.
- 3
Replies update the day
Confirm, reschedule or cancel by reply or link, and your team sees the changes without making a single call.
Clinics and service businesses need different things
For practices, reminders stay generic (“your appointment with us”) with no health details, and they can include intake links or parking notes. Recall reminders for cleanings or annual visits can run on their own schedule. Seasonal patients who head north for the summer can be paused and picked back up in the fall.
For service businesses, reminders confirm the arrival window and the address, and can send an “on my way” text with the tech’s name so nobody wonders who’s ringing the doorbell.
What’s included
- Connection to your calendar or scheduling system
- Up to three reminders per appointment, your timing
- Confirm, reschedule and cancel handling
- Optional waitlist note for open slots
- English and Spanish wording
- Founding clients get 30-50% off the first few months in exchange for a testimonial.
We handle your business’s texting registration with the phone carriers as part of setup. It usually takes 1-3 weeks before texts can go out.
No surprises: this is included in the Pro plan at $700/mo. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. Pricing details.
Works with what you have
Google Calendar, Outlook, most online booking tools, and many practice-management and EHR systems. If yours doesn’t offer a connection, we’ll tell you during the free checkup what’s possible.
Appointment reminders: common questions
How long does it take to set up appointment reminders?
Do I need patient consent to send reminder texts?
Will it work with my scheduling system?
Can patients reply in Spanish?
What happens when someone cancels?
Can I stop reminders for someone who’s away for the summer?
So, what's stealing your time?
Tell us one thing. A real person reads it and gets back to you, usually the same business day.