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Review requests

One fix at a time.

Happy customers, asked at just the right moment.

Review requests send a short thank-you a little while after a visit or job, with a one-tap link to your Google review page. They are included in the Growth plan at $400 a month. One-time setup is $500-1,500, and it follows Google’s rules: we ask everyone, we never pay or filter for good reviews.

Why it matters

Your best customers mean to leave a review. They just forget by the time they’re back in the car. A friendly note at the right moment, with the link already open, turns good intentions into reviews, and reviews are a big part of how people (and their phones) pick a local business.

How it works

How review requests work

  1. 1

    A visit or job wraps up

    We use your calendar, invoices or a simple “done” button to know when.

  2. 2

    A thank-you goes out

    A short, personal note a couple of hours later, with your Google review link.

  3. 3

    Gentle, once

    One friendly reminder if they haven’t clicked, then we stop. Nobody gets nagged.

Same fix, two shapes

Clinics and service businesses need different things

For clinics

For clinics, the message never mentions treatment, and we remind you not to confirm someone is a patient when you reply to reviews. We help you write HIPAA-mindful reply templates too.

For trades & home services

For contractors, the request can go out after the final invoice is paid, so it lands when the customer is happiest, and can include a photo of the finished work.

What you get

What’s included

  • Your Google review link set up correctly
  • Thank-you wording in your voice
  • One polite follow-up, then it stops
  • A monthly note on how many requests went out
  • Optional reply templates for the reviews you get
  • Founding clients get 30-50% off the first few months in exchange for a testimonial.

We handle your business’s texting registration with the phone carriers as part of setup. It usually takes 1-3 weeks before texts can go out.

No surprises: this is included in the Growth plan at $400/mo. One-time setup is $500-1,500. Founding clients get 30-50% off the first few months in exchange for a testimonial. Pricing details.

An illustrative example ↓

Works with what you have

Google Business Profile, plus Facebook or Yelp if you want. It can be triggered by your calendar, invoicing tool, point of sale or a quick tap from your phone.

Good questions

Review requests: common questions

Ask us anything, really.
How do I get more Google reviews for my business?
Ask every customer, at the right moment, with the link ready to tap. Doing that consistently matters more than anything else, and that’s exactly what this fix automates.
Is it OK to only ask happy customers?
No. Google doesn’t allow “review gating,” where only happy customers are steered to Google. We ask everyone the same way, which keeps your profile safe.
Can I offer a discount for reviews?
Google doesn’t allow incentives for reviews, so we don’t set that up. A sincere thank-you works well on its own.
Should the ask go by text or email?
Text usually gets noticed sooner, but we can do either or both. Texts only go to people who gave you their number for your business, and STOP is always honored.
What about bad reviews?
You’ll get the occasional one, and that’s normal. We help you reply calmly and professionally, and a steady flow of honest reviews keeps one bad day in perspective.
How soon after the visit does the request go out?
You choose. A couple of hours after works for most businesses; for a big project, the day after the final walkthrough.

So, what's stealing your time?

Tell us one thing. A real person reads it and gets back to you, usually the same business day.